hotel overview

service express^® one call does it all

The most talked about service concept is Westin's Service Express, where one call does it all. The Service Express^® concept was developed as a means of providing guests with a personalised and efficient service team responsible for expediting guest requests for service, no matter what the request.

Guests can request any of The Westin Sydney Hotel's many services with one convenient phone call from their room (or from any house phone). A command centre within the hotel combines the telephone, room service and other departments to create an efficient hub of complete service delivery.